AI Transcription Tools: Pros, Cons, and Buyer's Guide

Published on
July 17, 2023

In the dynamic world of software development, well-documented meetings are not a luxury but a necessity. They capture key points, decisions, and action items that shape the trajectory of a project. AI transcription tools have emerged as a handy assistant in this regard, providing a textual account of our verbal exchanges. Yet, as convenient as they may seem, they are not without their shortcomings.

AI transcription tools can indeed translate spoken language into text, but this doesn't automatically equate to improved clarity or productivity in meetings. The ability to understand context, identify critical action items, and track decisions - these elements remain elusive in basic transcription software.

In this article, we'll explore the advantages and limitations of AI transcription tools, examining several notable offerings in the market. Importantly, we'll also delve into a superior alternative that goes beyond mere transcription to enhance the quality and effectiveness of your meetings. Let's dive in.

Why use AI transcription?

AI transcription tools have emerged as a beacon of hope for professionals who grapple with the daunting task of accurately capturing verbal discussions. Such tools can be a game-changer for journalists, researchers, legal professionals, and medical practitioners who heavily rely on precise documentation of their interactions.

In the realm of software development and project management, AI transcription tools offer a semblance of structure and coherence to what can often be chaotic, rapid-fire exchanges. With these tools, your spoken words are translated into written text, providing a record that can be shared, searched, and referenced later. 

However, it's crucial to remember that not all meeting documentation needs are created equal. For those whose roles are rooted in a collaborative, fast-paced environment—like senior engineers, tech leads, and product managers—the reliance on AI transcription can be a double-edged sword.

Yes, you have a textual account of your meeting, but without the right tools to sift through that text and extract actionable insights, you're left with a mountain of words and little clarity on the path forward. It's akin to having all the pieces of a puzzle, but no idea of the picture you're supposed to create.

This is where the standard AI transcription falls short. It’s efficient for transcribing words, but the key to truly productive meetings lies in understanding context, defining action items, and creating meaningful summaries—something that requires more than a transcription tool. Let's explore this in further detail.

Pros and cons of AI transcription tools

In the vast digital landscape, AI transcription tools have their own unique set of advantages and drawbacks. Just like any tool, their utility depends on the specific needs and context of their usage. Let's delve deeper and examine some pros and cons of AI transcription tools.


Time efficient: The most apparent advantage of AI transcription tools is their ability to save time. They eliminate the need for manual note-taking during meetings and subsequently transcribing those notes, freeing up valuable time for the team members.

Accuracy: AI transcription tools can offer remarkable accuracy, especially with clear audio input. They capture the spoken words verbatim, leaving little room for human error that can occur in manual transcription.

Searchability: Once the spoken words are transcribed, you can easily search through the document for specific keywords or phrases. This is a boon when looking for specific parts of a discussion without needing to rewatch or relisten to the entire meeting.


Lack of context: AI transcription tools transcribe words but often miss the context. They can't discern important points or identify key decisions. This makes the process of going through a transcript to find valuable insights time-consuming and difficult.

Inability to recognize speakers: While some advanced tools can distinguish between different speakers, many fail in this aspect. This can cause confusion when trying to attribute statements to specific participants in a meeting.

No actionable insights: Transcriptions are simply written accounts of what was spoken. They don't offer a clear direction on next steps, action items, or a summary of key decisions.

Miss non-verbal cues: An important part of communication is non-verbal. AI transcription tools can't capture tone, emphasis, or non-verbal cues which could potentially change the meaning of the transcribed text.

Limited collaboration: These tools don't foster collaboration. They don't allow teams to collectively annotate, comment, or highlight parts of the transcript.

Understanding these pros and cons can aid in making informed decisions when choosing the right tools for your team. Yet, if you're part of an agile team that's striving for efficient collaboration, actionable insights, and seamless progress tracking, you may need something more than an AI transcription tool.

9 AI transcription tools to know

Transcription tools come in various shapes and sizes, each offering a unique set of features to help with meeting documentation. Let's explore some of the most popular AI transcription tools in the market, their key features, and why they might be worthy of your consideration.


Rev is a well-regarded transcription service that caters to a wide range of transcription needs. It can be a handy tool for journalists, students, and professionals who need precise transcriptions of their audio or video files.

Key Features

  • High accuracy: Rev promises up to 99% accuracy for clear audio.
  • Fast turnaround: You can get your transcriptions as quickly as within 12 hours.
  • Supports various formats: Rev can transcribe from a wide range of audio and video formats.
  • Confidentiality: Rev places a high priority on user privacy and confidentiality.
  • Broad range of languages: Rev supports transcriptions in multiple languages. is an AI-powered transcription tool that excels at transcribing long meetings, interviews, and lectures. It is designed to capture and identify key points during a conversation, making it a favorite among professionals and educators.

Key Features

  • Real-time transcription: can transcribe audio in real time.
  • Speaker identification: The tool can distinguish between different speakers.
  • Search function: Users can search through transcriptions for specific words or phrases.
  • Integration: integrates with popular video conferencing tools like Zoom.
  • Note-taking: It allows for note-taking within the transcription interface.


Descript is a versatile creative tool catering to content creators, podcasters, and video editors. It introduces a unique approach to audio and video editing through text-based editing capabilities. With Descript, users can leverage the power of text to seamlessly edit and enhance their audio and video content.

Key Features

  • Overdub feature: This feature lets you create a synthetic voice of yourself that you can type to create voice audio.
  • Text-based editing: With Descript, you can cut, paste, and delete the text to edit the media file.
  • Automatic transcription: It provides fast and accurate transcriptions.
  • Screen recording: Descript allows you to record your screen and transcribe at the same time.
  • Podcasting tools: It comes with an array of podcasting tools for seamless content creation.

Firflies is an AI tool that specializes in meeting transcriptions. Designed to cater to professionals who attend numerous meetings, this software effortlessly records and transcribes meetings, ensuring that no crucial information is lost. Fireflies can also integrate with your calendar and video conferencing platforms for seamless operation.

Key Features

  • Automated recording and transcription: can join meetings, record them, and transcribe conversations.
  • Calendar sync: The tool syncs with your calendar and can automatically join meetings on your schedule.
  • Searchable transcripts: It allows for searching within transcripts, making it easier to find specific pieces of information.
  • Multiple integrations: integrates with several popular platforms such as Zoom, Google Meet, and Microsoft Teams.
  • Shared access: Transcripts can be shared with team members, promoting collaboration and information sharing.


Sonix brings a powerful blend of speed and accuracy to the table, offering an automated transcription service that caters to various industries including journalism, research, video production, and more. It uses advanced AI to convert spoken words into written ones, turning audio and video files into searchable and editable transcripts.

Key Features

  • High-speed transcription: Sonix can transcribe an hour-long file in a few minutes.
  • Multilingual: It supports over 37 languages, making it versatile for global users.
  • Subtitle generation: Sonix can automatically generate subtitles for your videos.
  • Secure and confidential: It uses encryption to protect your data and uphold privacy.
  • Team collaboration: It allows you to share transcripts and collaborate with your team on the platform.


Trint is an automated transcription service that is popular among journalists, researchers, and content creators. It provides a platform where users can easily transcribe, edit, and collaborate on transcriptions, simplifying the process of converting spoken language into written text.

Key Features

  • Automated transcription: Trint can transcribe audio and video files into text.
  • Editable transcripts: The platform allows for text editing, making it easy to correct any errors in the transcription.
  • Speaker identification: Trint can differentiate between speakers, which is especially useful in interviews or multi-person meetings.
  • Collaboration features: You can share transcripts with others and collaborate on editing.
  • Integration: Trint integrates with various platforms, allowing you to upload files directly from your preferred storage or conferencing tool.


Beey is an AI-powered transcription tool geared towards streamlining note-taking during meetings and interviews. This tool offers an innovative way to transform your spoken words into organized, shareable, and searchable documents. It's designed for professionals who are looking for an efficient method to document their conversations.

Key Features

  • Automated transcription: Beey captures and transcribes your conversations in real-time.
  • Keyword highlighting: It automatically highlights key points and terms in the transcription.
  • Collaboration: You can share transcriptions with team members for collaborative reviewing and editing.
  • Export options: Beey allows you to export transcripts in various formats for your convenience.
  • Integration: It integrates with several meeting platforms for easy recording and transcribing.


Scribie is a comprehensive transcription service that caters to individuals and businesses alike. It provides a combination of automated and manual transcription services, making it a flexible tool for anyone who needs accurate transcriptions.

Key Features

  • Automated and manual transcription options: Scribie provides both quick, AI-based transcription and more accurate, human-led services.
  • Multi-speaker tracking: Scribie can identify different speakers, perfect for group meetings or interviews.
  • Timestamps: Transcriptions include timestamps, making it easier to match the text with the audio.
  • Confidentiality: Scribie upholds strong privacy measures to ensure your data's safety.
  • Format flexibility: It allows you to download transcriptions in several formats.


MeetGeek is a transcription tool primarily designed for meetings. It aims to make meetings more productive by offering accurate real-time transcription, helping teams focus more on the discussions and less on note-taking.

Key Features

  • Real-time transcription: MeetGeek provides transcriptions as the conversation unfolds.
  • Agenda setting: The tool allows you to set meeting agendas and track them during the meeting.
  • Action item tracking: MeetGeek can track action items from your meeting for effective follow-up.
  • Multi-platform compatibility: It works with various video conferencing tools for seamless operation.
  • Secure and compliant: MeetGeek complies with privacy regulations and ensures your data is secure.

The diversity in features and specialties among these transcription tools ensures there's something to fit every requirement. However, remember that transcription tools primarily provide a verbatim record of your conversation. For teams needing more, like actionable insights and decision tracking, you may want to consider a tool that goes beyond transcription.

Spinach: A more effective alternative to transcription tools

While transcription tools have their advantages, they can fall short in providing actionable insights from your meetings. That's where Spinach comes in, a different kind of AI tool: an AI Scrum Master. Specifically designed to supercharge Agile development teams, Spinach transcends the boundaries of traditional transcription, offering insightful summaries, tracking action items, and suggesting ticket updates based on your discussions.

Meeting Summaries

One of Spinach's most compelling features is its capacity to produce insightful meeting summaries. Unlike transcription tools that provide you with a verbatim account of your meeting, Spinach breaks down the information into easily digestible categories. It highlights key decisions and action items so that you can follow through with these post-meeting tasks more efficiently.

Instead of trawling through a chronological narrative of your meeting, Spinach delivers decisions and action items directly into your Slack. You won't have to deal with any recordings, transcripts, or lengthy descriptions buried in another application. This means that you have everything you need at a glance, making your post-meeting wrap-up much more manageable and productive.

Action items

Spinach takes the management of action items to a whole new level. After each meeting, it goes beyond simply listing action items. It also assigns an owner to each action item, ensuring accountability and clear responsibility.

Each action item is sent in a concise summary directly to your Slack. And it doesn't stop at that. Every team member gets their own to-do list sent to them after every meeting. This feature ensures that each individual is aware of their responsibilities, boosting the team's productivity and enhancing task ownership.

Not being present at a meeting doesn’t mean being left out. With Spinach, you can easily catch up with the context of discussions and decisions. This clarity and transparency enhance effective communication within the team, ensuring that everyone stays in the loop.

Ticket creation

Spinach offers a unique feature of suggesting tickets based on your meeting discussions. This proactive tool doesn't just record decisions but also helps you act upon them more effectively.

As soon as a bug or task surfaces during a discussion, Spinach will suggest a ticket for it. You have the option to edit the ticket directly in Slack or add it to your board with a single click. This automated feature can save a significant amount of time that would have otherwise been spent manually creating tickets.

Moreover, each ticket is linked to the corresponding discussion in your summary and action items. This gives extra context to the tickets, making it easier for the team members to understand and act on them. Thus, Spinach turns your discussions into tangible tasks, thereby boosting team productivity.

Experience the power of Spinach for more effective meetings

Harnessing the potential of AI for more than just transcribing, Spinach stands as a revolutionary meeting tool for Agile teams. It takes meeting productivity a notch higher by focusing on what matters - decisions made, actions agreed upon, and responsibilities assigned. By intelligently summarizing meetings, generating action items, and creating tickets, it ensures nothing essential slips through the cracks.

Don't just take my word for it; try Spinach for yourself and experience a world of difference in your Agile meetings. Head over to Spinach and start making your meetings more productive and less tasking. 💪🚀